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Forward Deployed Engineer

Job Title: Forward Deployed Engineer

Salary: $40/hr.

The Albert C. Wiltshire Employment Center recruits qualified candidates for positions within the Brooklyn Navy Yard, a 300-acre industrial park housing over 400+ businesses within the manufacturing, food, media, technology, and creative fields.
A Brooklyn Navy Yard-based general emission mitigation solution company is seeking a Forward Deployed Engineer.
The company is seeking a motivated and responsible candidate who will be managing and executing equipment deployment throughout the five boroughs and beyond. This is a forward deployed role at the intersection of execution, on-your-feet debugging and ingenuity, and working with our customers. If you love testing systems, integrating devices with the built environment, and generally getting your hands dirty, you’ll love this. In this role, you will conduct installations, perform troubleshooting in the field, and work alongside engineers to improve our products. You are passionate about getting excellent, reliable systems leveraging hardware & software into the field, excited to work at the cutting edge of carbon remediation technologies, and enthusiastic about taking ownership of key systems.
The company makes things that are at the scale of the built environment, so while consumer experience is great, you should have prior experience working on industrial/aerospace B2B systems.
What you’ll be doing:
  • Responsible for equipment deployment and maintenance throughout the city
  • Interfacing with customers and on-site teams, acting as the public face of Thalo
  • Working with engineers to improve and refine the product
  • Working with customer success to improve and refine operations processes, training, and documentation
  • Helping build and assemble our products, electronically and mechanically
Job Requirements:
  • Experience providing field support independently or indirectly supervised
  • Comfortable working in the field in a variety of settings (e.g. boiler rooms and mechanical rooms) and working on ladders
  • Experience working hands on, building, troubleshooting or repairing (including working with basic hand tools)
  • Strong communication skills and high level of customer service (e.g. experience coordinating site visits and interfacing directly with customers)
  • Ability and enthusiasm to work in a fast-paced and cross-functional environment
  • Well organized, motivated, and detail-oriented
  • Valid driver’s license with a clean driving record
Nice to have:
  • Interest in climate mitigation
  • Experience managing own schedule and/or vehicle
  • Experience working with HVAC
  • Experience with integrated hardware/software systems
  • Interest in being part of a growing team in new a space
Work conditions:
  • Ability to lift and carry medium loads (up to 51 pounds) regularly
  • Working in mechanical rooms, boiler rooms, roof-tops, etc.
  • Willingness to travel occasionally during the work week
  • Frequently work in outdoor weather conditions throughout the year
  • The ability to observe details at close range (within a few feet of the observer)
  • The ability to communicate information and ideas so others will understand
  • Must be able to exchange accurate information in these situations
Click Here to Apply!