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Help-Desk Technician

Job Title: Help-Desk Technician

Salary: $25/hr.

The Albert C. Wiltshire Employment Center recruits qualified candidates for positions within the Brooklyn Navy Yard, a 300-acre industrial park housing over 400+ businesses within the manufacturing, food, media, technology, and creative fields

A Brooklyn Navy Yard-based custom fabrication shop is seeking a Part-Time Help Desk Technician. The shop is seeking a self-motivated individual with prior IT knowledge and training. This candidate should have good critical thinking skills with the ability to diagnose and solve IT-related issues on the spot. You will maintain all hardware and software systems while working with our MSP to maintain network security. Must be organized, reliable, and personable.

Qualifications:

  • High school diploma or equivalent
  • Two-year schooling or training in IT field
  • Two years of experience in the field
  • Technical skills related to hardware maintenance
  • Ability to lift moderately heavy things like computers

Responsibilities:

  • Set up all new hire workstations.
  • Maintain all existing workstations.
  • Make recommendations and fulfill computer hardware/software upgrade.
  • Maintain/upgrade hardline internet systems.
  • Weekly meetings with outsourced MSP.

Additional Desires:

  • Consolidate all IT software subscriptions and administer new license seats when needed.
  • Research and implement new systems and products that can benefit workflow
  • Write up technical specifications for all new purchases
  • Work with end users
Click Here to Apply!