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Office Coordinator

Job Title: Office Coordinator

Employment Status: Full-time

Salary: $18/hr.

The Albert C. Wiltshire Employment Center recruits qualified candidates for positions within the Brooklyn Navy Yard, a 300-acre industrial park housing over 400+ businesses within the manufacturing, food, media, technology, and creative fields.

A Brooklyn Navy Yard-based apparel company is currently seeking an Office Coordinator.

We are looking for a dynamic and versatile Office Coordinator & Customer Support
Specialist to join our small business team. This key role is essential for the smooth operation of our and the satisfaction of our customers. The ideal candidate will be a proactive, organized, and resourceful individual who can handle a variety of tasks with efficiency, a strong focus on email communication, and the ability to work independently.

About Us:
We are a passionate and growing company dedicated to delivering exceptional products and services to our customers. With a strong commitment to quality and customer satisfaction, we pride ourselves on our close-knit team, innovative approach, and the ability to adapt and thrive in a dynamic market. Our work environment is collaborative, supportive, and driven by a shared vision of excellence.

Key Responsibilities:

  • Order Processing: Accurately process customer orders, ensuring timely and correct fulfillment.
  • Customer Support: Respond to customer inquiries via phone, email, and chat with professionalism and courtesy, providing exceptional service.
  • Email Communication: Prioritize email correspondence, ensuring clear, timely, and professional communication with clients, vendors, and internal teams.
  • Office Coordination: Maintain the day-to-day operations of the Office, including managing supplies, organizing files, and ensuring a tidy workspace.
  • Assist with scheduling, coordinating meetings, and managing Office calendars.
  • Inventory Management: Monitor and manage inventory levels, place orders for supplies, and track shipments.
  • Data Entry: Accurately enter and update customer and order information in our database.
  • Basic Bookkeeping: Assist with invoicing, billing, and tracking expenses.
  • Shipping Coordination: Prepare packages for shipment, coordinate with carriers, and track deliveries.
  • Vendor Relations: Communicate with vendors to place orders, resolve issues, and maintain good relationships.
  • Marketing Support: Assist with basic marketing tasks such as social media posting, updating website content, and sending newsletters.
  • Event Planning: Help organize company events, both internal and external, such as meetings, client visits, or promotional events.
  • Problem Solving: Bridge gaps in operations and communication, addressing and resolving any issues that arise in the Office, ensuring smooth operations.

Qualifications:

  • Proven experience in Office coordination, administration, or customer service roles.
  • Exceptional email communication skills, with the ability to articulate clearly and
  • professionally. THIS IS A MUST
  • Strong organizational skills and attention to detail. THIS IS A MUST
  • Ability to multitask, prioritize tasks, and work independently in a fast-paced environment. THIS IS A MUST
  • Diligent and self-motivated, with the capability to bridge operational gaps and ensure continuity. THIS IS A MUST
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic knowledge of CRM systems. THIS IS MUST
  • Basic bookkeeping experience is a plus.
  • Experience with shipping and inventory management is a plu
Click Here to Apply!