Job Title: Warehouse Administrative Assistant
Employment Status: Full-Time
Salary: $20-23 p/h
A Brooklyn Navy Yard Development Corporation employer partner is seeking a full-time Warehouse Administrative Assistant. Our company has been in business for over 50 years. We are located in the historic Brooklyn Navy Yard, next to Williamsburg and Dumbo in Brooklyn, NY. We are 100% local and sell, deliver, and install exclusively in NYC. Our team of office furniture experts will help you enhance your learning and work environment with a hassle-free experience from shopping through delivery and setup.
Position Summary:
We are seeking a dedicated Warehouse Administrative Assistant to provide comprehensive administrative support across our warehouse operations. This role is designed to eliminate administrative interruptions from our core warehouse team, allowing them to focus on shipping, receiving, and logistics operations while ensuring seamless communication and coordination across all operational areas.
Key Responsibilities:
- Administrative Operations
- Manage all warehouse-related email communications and responses
- Handle incoming phone calls to prevent operational interruptions
- Provide consistent desk coverage during warehouse movement and operations
- Coordinate outbound communications across departments
- Employee Support & HR Administration
- Assist warehouse staff with ADP system navigation and time entry
- Communicate company policies and procedures to warehouse team
- Provide first-level support for policy questions and clarifications
- Help coordinate training completion and documentation
- Technology Support & Training
- Provide basic technical support for warehouse staff challenged with technology
- Coordinate with IT support for technical issues
- Support technology adoption initiatives and system training
- Logistics Coordination
- Schedule and follow up on drop ship operations
- Manage administrative aspects of shipping and receiving processes
- Coordinate with vendors, manufacturers, and customers on delivery scheduling
- Handle documentation and paperwork routing between departments
- Cross-Departmental Support
- Support all three operational areas without departmental silos
- Facilitate communication between warehouse, operations, and customer service teams
- Assist with order processing administrative tasks as needed
- Maintain organized filing and documentation systems
- Communication Management
- Serve as primary communication liaison for warehouse operations
- Handle routine customer inquiries related to shipments and deliveries
- Coordinate with external vendors and delivery services
- Process and route urgent communications appropriately
Required Qualifications:
- High school diploma or equivalent required
- 1-2 years of administrative or office support experience preferred
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite and email management systems
- Excellent with technology and quick learner of new systems
- Ability to multitask and prioritize in a fast-paced environment
- Detail-oriented with strong organizational skills
- Comfortable working in a warehouse environment
- Patient and supportive approach to helping others with technology
Preferred Qualifications:
- Previous experience in logistics, warehousing, or distribution
- Familiarity with shipping and receiving processes
- Experience with inventory management systems
- Customer service experience
- Technical troubleshooting experience
Working Conditions:
- Some interaction with warehouse floor operations
- Ability to handle multiple interruptions while maintaining focus on priorities
- Full time position in warehouse office environment
Additional Requirements:
- Must be authorized to work in the United States and able to provide documentation
Details:
- Full-time position; $20-23 hour
- Location: Brooklyn Navy Yard, Brooklyn, NY