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Distribution Center Operations Associate

Job Title: Distribution Center Operations Associate

Employment Status: Part-Time

Salary: $20.00 p/h

A Brooklyn Navy Yard Development Corporation business is seeking a Distribution Center Operations role involves receiving, scanning, accurately sorting and staging customer packages for distribution to and from lockers and partner facilities.  All packages (both deliveries and pick-ups/sends will be scanned and logged into the MGMT system upon receipt into the Distribution Center. The role of this position also includes coordinating delivery and pick-up of packages using independent contractors, vendor/partners and/or our drivers.  The Associate may also handle customer service requests and troubleshooting package issues while in the Distribution

Part-time position 1:00 PM to 5:00 PM Monday – Friday.

    • Responsibilities:
      • Receive, sort, process inbound packages from carriers and partners
      • Process, sort outbound packages for carriers and partners
      • Utilize MGMT system to scan, log, label, and create a complete chain of custody for all packages
      • Liaison between vendors, contractors and drivers for the same day delivery and pick-up of packages
      • Research and respond to customer service inquiries such as lost or unknown package issues
      • Directs routine and special (i.e., oversize) deliveries
      • Monitor the flow of packages, supply inventory, delivery times.
      • Hand-off communication of pending package dispositions or open items between different operational shifts.
      • Ensure production, accuracy, and inventory of packages to meet objectives
      • Identify and recommend process improvements.
      • Prepares basic reports
      • Assist in identifying opportunities for improvement
      • Participates in all aspects of distribution, warehousing and delivery activities
      • Other responsibilities as assigned
    • Qualifications:
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