Job Title: Customer Success Agent
Employment Status: Full-Time
Salary: $24 p/h
A Brooklyn Navy Yard Development Corporation employer partner is seeking a full-time Customer Success Agent. Our company has been delivering “A Better Music Store Experience” since 1999. Specializing in HiFi and consumer audio, Pro Audio equipment, vinyl records, and music merchandise, the company is a trusted resource for music lovers and audio enthusiasts alike. With a focus on quality, our company offers expertly curated products and expert service.
Job Description:
- Full-time, on-site position in Brooklyn, NY
- Looking for someone who has a strong interest in customer service, sales and efficiency. Candidate should be a proactive problem solver.
- Works alongside current CS manager + GM to improve CS experience.
- Works as lead to improve and build remarketing program.
- Skills: self-starter, CRM, Shopify, Shopify Flows, Email Marketing.
- Pros: Knowledge of turntables, vinyl, consumer electronics.
Additional Requirements:
- Must be authorized to work in the United States and able to provide documentation
Details:
- Full-time position; $24/hour
- Location: Brooklyn Navy Yard, NY