Custodial Services Supervisor

Schedule: Sunday 7:00am-4:00pm, Monday-Thursday 2:00pm-11:00pm

Summary

The Brooklyn Navy Yard Development Corporation (BNYDC) is a not-for-profit corporation that serves as the real estate developer and property manager of the Yard on behalf of its owner, the City of New York. BNYDC strives to provide an environment in which innovative companies can take root and grow.

The Supervisor is responsible for managing a team of frontline custodial staff. The Custodial Services team maintains the cleanliness and appearance of BNY facilities, creating a safe, welcoming, and hygienic environment. This role is critical in fostering a motivated and productive team and ensuring all staff complete tasks efficiently.

Areas of Responsibility

• Manage a team of 15+ laborers, mentoring and providing staff with training and professional development opportunities
• Support the Custodial Services Manager with administrative tasks & facility initiatives
• Delegate tasks and monitor productivity, issue janitorial supplies and equipment
• Manage staff schedules, maintain timekeeping and personnel records
• Resolve employee and tenant complaints, concerns, and conflicts
• Conduct daily building walk-throughs and complete facility inspection reports
• Conduct daily checks of maintenance closets and equipment for safety and cleanliness
• Coordinate & support Yard-wide special events (upwards of 250 per year), including event set-up and break-down
• Lift & move furniture, machinery, and other heavy equipment (upwards of 8,000 pieces moved per year)
• Provide hands-on support in urgent situations. i.e., snow removal, leaks, outages, etc.
• Ensure the general safety of daily operations and give immediate attention to hazards
• Perform other job-related duties as assigned

The above duties and responsibilities are not intended to limit specific duties and responsibilities of this position. It is not intended to limit in any way the authority of supervisors to assign, direct and control the work of employees under their supervision.

Required Skills and Abilities

• Demonstrated people leadership skills. Effective at managing & developing a team
• Ability to read and decipher floor plans, understanding various layouts (conference, theater, cocktail, etc.)
• Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.)
• Excellent oral and written communications skills. Must be able to effectively respond to the needs of employees, tenants, and visitors
• Strong attention to detail and organizational skills
• Strong asset management skills
• Ability to maintain a positive, productive atmosphere in a fast-paced environment
• High degree of initiative, self-motivation and ability to motivate others
• Ability to develop and implement effective staff training procedures
• Must be able to lift/move 50+ pounds

Qualifications

• High School Diploma or equivalent required
• 4+ years of facility management/janitorial experience
• 2+ years of supervisory experience, preferably in a Unionized environment
• Valid driver’s license required
• Equipment repair and maintenance knowledge preferred
• Must be able to be on call outside of the standard schedule as needed for emergencies

BNYDC is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, creed, sex (including actual or perceived sex, gender, gender identity, self-image, appearance, behavior or expression) sexual orientation, genetic trait, actual or perceived status of a victim of domestic violence, or as victim of sex offenses or stalking, unemployment status, age, ancestry, national origin, citizenship status, marital or domestic partnership status, military status, handicap, disability, or any other legally protected classification.

Benefits

BNYDC is proud to offer a comprehensive benefits package for eligible employees. Some of the highlights include:

• Employer-funded pension plan, with annual contributions up to 14% of your salary
• Medical, dental, and vision coverage options starting Day 1 of employment
• Annual HRA (health reimbursement arrangement) of $6,000 to cover out-of-pocket medical & mental health expenses
• Tuition reimbursement
• Employer-funded Basic Life/AD&D coverage
• 12 weeks paid parental leave
• Maven, Teledoc & TotalCare EAP memberships
• Transit/Commuter & Let’s Ride NYC (Citi Bike) benefits
• Discounted pet insurance through MetLife
• 4 weeks of PTO,  additional paid sick leave